At The Chic Studio, we understand that your order is more than just a package—it’s a step in your journey toward confidence and self-expression. We are committed to ensuring your experience with us is as smooth and reassuring as possible, from the moment you place your order to when it arrives in your hands.

Shipping Policy

• Please allow 3-5 business days for processing and an additional 3-5 business days for delivery via USPS Priority Mail (excluding weekends and holidays). We aim to process your order with care and efficiency to get it to you as quickly as possible.
• While we work hard to ensure timely deliveries, please keep in mind that external factors, such as weather or COVID-related delays, may impact shipping times. Your patience and understanding mean the world to us.
• Signature required upon delivery: This ensures your order gets safely into your hands. If you’re not available at the time of delivery, you can request to have your package held at your local USPS post office here.
• We provide tracking information and updates to the email address you share with us. Please double-check your email to ensure you receive these updates.

Return Policy

At The Chic Studio, we take great care in crafting and delivering your products with love. Due to the personal nature of our items, we are unable to provide refunds. However, we are here to support you and answer any questions or concerns you may have along the way.

Bundle Deals

• Because these products are tailored to your needs, we cannot offer refunds. We appreciate your understanding as we focus on delivering high-quality, personalized solutions.

Lost or Stolen Packages

• We understand how stressful a lost or stolen package can be, and while we cannot replace these orders or provide refunds, we are here to assist you in filing a claim with USPS if needed.
• For peace of mind, all orders include a tracking number so you can monitor your package’s journey.

Your trust is important to us, and we want every step of your experience to feel supportive and seamless. If you have questions or concerns, please don’t hesitate to reach out. Together, we’ll ensure you feel confident and cared for throughout your journey with The Chic Studio.